Yes! We offer evening and weekend appointments to accommodate clients who work or have other commitments during regular weekday hours.

The best way to cancel or reschedule an appointment is by emailing your therapist directly or contacting us at info@interconnectiontherapy.ca. This allows our team to see your request as quickly as possible and make the necessary changes. Please use email as your preferred method of communication for appointment changes. Phone calls should be used as a last resort, especially when you need to cancel or reschedule an upcoming appointment.

Yes! We offer therapy for children age 3 and up, as long as the child is able to communicate and participate in therapy. We also work with youth, teens, adults, couples, and families.

Yes! We offer individual therapy for adults and can support a wide range of mental health and life concerns.

Yes! We offer therapy in both English and French. Most of our team members are bilingual, and we have therapists with different areas of expertise, allowing us to match you with a therapist who best fits your needs and language preference.

Our individual therapy sessions are $165.

You don't have to figure it out on your own! Simply send us an email and let us know what you're looking for and what you'd like support with. We will help match you with a therapist who specializes in your specific needs and has the appropriate level of experience and expertise.Do

No! You do not need a diagnosis or a referral to book an appointment. You can self-book through our booking portal, contact us by email, or reach out to us through our social media.

We support clients with a wide range of concerns, including anxiety, depression, grief, relationship difficulties, addiction, life transitions, emotional regulation, chronic pain , burnout and more.

Yes! We offer secure online appointments through a HIPAA-compliant Zoom platform, allowing you to access therapy from the comfort of your own home.

Yes! We offer in-person therapy at our clinic. We also offer mobile services, allowing us to provide therapy in your home when appropriate. Depending on your needs, we can meet you where you are.

Individual therapy sessions are 60–75 minutes long.

The frequency of therapy depends on your individual needs and goals. During your first sessions, you and your therapist can discuss what frequency would be most appropriate for you and adjust it as needed throughout the therapeutic process.

We accept different methods of payment, including cash and credit card.

You can book an appointment by email, through our online booking system, or through our social media. You can also choose a specific therapist when booking.

Availability varies depending on the therapist and your needs. We often have appointments available within approximately one week, including some evening and weekend options.

Absolutely! You are welcome to request a specific therapist. If you're unsure who would be the best fit, simply contact us and we'll help match you with someone based on your needs, preferences, and the therapist's expertise.

Yes. We understand that things come up. We require 24 hours' notice for cancellations or changes to avoid a cancellation fee.

If you miss your appointment or cancel with less than 24 hours' notice, a fee of 50% of the appointment cost will be charged.

Our team uses a variety of therapeutic approaches based on each client's individual needs. These may include EMDR, breathwork, trauma-informed therapy, hypnotherapy, coaching, CBT , DBT, mindfulness approaches and other evidence-informed approaches.We integrate both traditional and holistic approaches to therapy, allowing us to create a personalized experience for each client. When appropriate, therapy can also be combined with coaching to support specific goals.

Yes. Therapy is confidential, and what you discuss during your sessions remains private. There are limited exceptions to confidentiality, such as when there is a serious concern that you may harm yourself or someone else, or when disclosure is otherwise required by law.

Payment for your first session must be completed before a second appointment can be booked. If the payment does not go through, we will not be able to schedule your next session until the outstanding balance has been paid.

You absolutely have the right to feel that a therapist may not be the right fit for you. The therapeutic relationship is an important part of the process, and we want you to feel comfortable and supported.If you feel that another therapist may be a better match for your needs, simply let us know. We will work with you to help find another therapist who may be a better fit. Our entire team understands that sometimes a therapist-client relationship may not be the right match, and we fully support making a change when needed.

Your first appointment starts the moment you walk through our doors. We want you to feel comfortable and welcome from the beginning. When you arrive, you can relax in our waiting area while you wait for your therapist. We offer tea, coffee, and water, along with a comfortable couch area where you can sit and enjoy a beverage of your choice. Your therapist will come greet you and bring you into their office. The first session is primarily about getting to know you, understanding what brought you to therapy, and learning more about your needs and goals. There is no need to have everything figured out before your first appointment. Your therapist will guide the conversation and create a comfortable space for you to begin your therapeutic journey.